Privacy Policy
Plain-language notice: This policy is informational and is not legal advice to you. It describes the information practices we can verify in the Linked-do-Books website and customer journey today. It does not replace advice about the privacy rules that may apply to your business or situation.
Who is responsible for your information
Linked-do-Books is a brand of Linkedd LLC, a Montana limited liability company (file no. C1631496), 226 S Cruse Ave, Helena, MT 59601. Linkedd LLC is responsible for the personal information described in this policy. Privacy questions: tyreeg@linkeddllc.com or (406) 500-5242; mail: Linkedd LLC, 226 S Cruse Ave, Helena, MT 59601.
Linked-do-Books (“Linked-do-Books,” “we,” “us,” or “our”) provides remote bookkeeping and related services for small businesses. This policy explains what we collect, why we use it, where it goes, and the choices available to you when you visit this website, contact us, request a free resource, upload documents, or become a client.
1. The two kinds of information we handle
It helps to distinguish website and lead information from engagement and client financial records:
- Website and lead information is information you give us or that is generated when you browse: your name, email, phone number, business name, a message or situation you describe, quiz answers and result, download/signup details, and basic visit and device information.
- Engagement and client financial records are the business records you provide when we work with you. They may include transactions, bank or credit-card statements, receipts, invoices, accounts payable or receivable information, and financial reports. For e-commerce bookkeeping, they may also include store orders, payouts, processor fees, inventory and cost information, sales-tax information, and multi-currency records. For a clean-up or advisory engagement, they may include the historical records, reports, goals, and business context needed for that agreed work.
Client records can contain information about other people, such as employees, contractors, customers, or vendors. Please share only information you are authorized to provide and only what is reasonably needed for the work.
2. What we collect on the website
- Ordinary visits: our hosting provider, Cloudflare, processes standard request information (the page requested, referrer, browser/user-agent details, and IP address) to deliver and protect the site and keeps short-term logs. The site also uses Cloudflare Web Analytics, a cookieless analytics service from our host that reports aggregate page views and page-load performance, Mixpanel product analytics (a visitor identifier in local storage; see section 4), and the Cloudflare Turnstile bot check. None of these are used for advertising. The site does not use advertising pixels or advertising trackers. For lead-source attribution, this site reads only UTM source, medium, campaign, content, and term values, an explicitly named referral or partner code, and the hostname of an external referrer where available. It does not save the full referrer URL, its query string, or unrelated URL parameters in lead records.
- Contact and referral messages: the contact form asks for your name, email, and message. The free Health Check form asks for your name, email, business name, and optionally phone number. The audit and tax-debt referral forms ask for the fields shown on those pages, which include contact details and a description of your situation. To follow up and retain a first-touch and most recent campaign/referral source beside each inquiry, this site stores the inquiry type, name, email, optional business name, submission time, and the minimal attribution fields described above in its company database. Free-text messages, referral descriptions, and phone numbers are not copied into those lead records; they continue to be sent through existing founder notifications.
- Bookkeeping Health Score quiz: before you submit an email, your six answers are kept in your browser session so you can move through the quiz. When you submit the quiz, we collect your email address and the six answers, calculate a score, category, explanation, and recommendation, and save those result details, the submission date, and the minimal source fields described above with the lead. We also send the result to you and notify Linked-do-Books so we can follow up.
- Bookkeeping checklist: when you request the free checklist, we collect your email address and the minimal source fields described above, save them with the checklist lead and signup date, provide an instant PDF download, and send the PDF as an email attachment.
- Document uploads: the client upload page opens only from a personal, expiring link we send to each client. It asks for your name, email, document type, filenames, and the files you choose to send. It accepts PDF, JPG/JPEG, PNG, DOC, and DOCX files, with a 10 MB-per-file, 10-file, and 50 MB-total limit. Uploaded files are stored in a private Cloudflare R2 storage bucket controlled by Linkedd LLC (there is no public link to them; only the business owner can open them after signing in with a password and a one-time code); we also receive an internal email notification with the submitted details and filenames and send a receipt-style confirmation to the email you provided. This page is not a password or bank-login channel.
- Paid services and customer communications: if you inquire about or purchase monthly bookkeeping, Books Clean-Up, e-commerce bookkeeping, or CFO-Lite Advisory, you may provide the contact, billing, business, operational, and financial information needed to discuss, start, and perform that engagement. Payments are processed by Stripe on a checkout page Stripe hosts for Linkedd LLC; we receive your name, email, phone number and billing details you enter there, the plan purchased, and the payment status, but never your full card number. We also receive messages you send by email or through the live chat feature where it is enabled.
3. Why we use this information
- to answer questions, schedule a Health Check, respond to referral requests, and communicate with prospective or current clients;
- to deliver the checklist and Health Score result, display the result you requested, and send the limited educational follow-up described on those pages;
- to receive, organize, review, and use documents and financial records for the bookkeeping, clean-up, e-commerce bookkeeping, or advisory work you request;
- to process subscriptions or service payments through Stripe Checkout and manage related billing and customer-service communications; and
- to understand which campaigns or referrals led to an inquiry, protect and operate the site, and improve its content and workflow.
We do not use uploaded financial documents for advertising. We do not sell, rent, or trade personal information.
3. Email, follow-up, and suppression choices
Resource requests trigger the email you asked for: the checklist PDF or your Health Score result. The checklist and quiz pages also explain that we send four brief educational bookkeeping notes over the following two weeks. Those follow-ups are separate from operational messages such as a document receipt, scheduling message, service communication, or other message needed to respond to your request or provide a paid service.
Each educational follow-up includes an unsubscribe link. Using it marks the associated resource follow-up sequence as unsubscribed and skips pending messages in that sequence. If the email system reports that an address is suppressed or opted out, the sequence is stopped. An educational unsubscribe does not necessarily stop a message that is genuinely needed to deliver a requested resource, acknowledge an upload, provide a service, or handle your account. You may also contact us to ask us to stop non-essential marketing or educational messages; we will apply suppression where applicable.
4. Cookies, local storage, and site logs
The customer-facing site uses first-party browser storage for a short-lived source record and a secure owner-only cookie for the private owner area. It does not set analytics or advertising cookies (Mixpanel analytics uses local storage, described below):
- Local storage: this site keeps only a first-touch source and the most recent non-direct source, using the five UTM campaign fields, a known referral/partner code where present, and external referring hostname where available. The browser record expires after 90 days. It does not retain a page path, full referrer URL, unrelated URL parameters, or click IDs. When a form is submitted, this minimal source context is saved with that inquiry; lead-record retention is described below.
- Session storage: the Health Score quiz stores your in-progress answers and quiz state in your current browser session. The quiz removes that state when you start over; your browser controls how long session storage remains available.
- Owner access cookies: when the business owner signs in to the private owner area (password plus a one-time code sent by email), this site sets secure, HttpOnly, same-site cookies. The sign-in session ends after 30 minutes of inactivity or 8 hours, whichever comes first, and is checked on our server. These cookies are not used for customers.
- Cookieless analytics: Cloudflare Web Analytics runs a small script (beacon) that sends Cloudflare aggregate page-view and performance information, such as the page visited, referrer, browser type, country, and page-load timing. It sets no cookies, uses no local storage, and does not build a per-visitor profile; we see only aggregate totals. We do not use advertising pixels or advertising cookies. Cloudflare, our host, also processes standard request data and keeps short-term logs to deliver and secure the site.
- Mixpanel product analytics. Pages on this site load an analytics script from Mixpanel, Inc. It records page views and, through its automatic event capture ("autocapture"), interactions such as clicks on links and buttons (including their visible text), form submissions, and page scrolls, together with the page URL, referrer, browser and device type, and approximate location derived from your IP address. Mixpanel does not collect what you type into form fields by default. It stores a random visitor identifier in your browser's local storage (not a cookie) so repeat visits can be counted. Linked-do-Books uses this to understand which pages and features are used and to improve the site; we do not use it for advertising and we do not sell it. Mixpanel processes this information for Linkedd LLC as a service provider under its privacy policy. Opting out: the script does not load if your browser sends a Global Privacy Control (GPC) signal, and Mixpanel honors Do Not Track; you can also turn off analytics in this browser, block the script with a content blocker, or clear this site's data.
- Cloudflare Turnstile (bot check). To protect checkout and forms from bots and abuse, pages load Cloudflare Turnstile. It runs a mostly invisible check that processes information about your browser and device (such as IP address, browser and device characteristics, and interaction signals) and may use a short-lived Cloudflare value needed for the check. Cloudflare uses this information to tell people from bots, not for advertising, under its Turnstile privacy addendum and privacy policy.
- Other services: the tawk.to live chat widget and Stripe’s hosted payment page may use cookies or similar technologies under their own notices. You can manage storage through your browser settings, although disabling it may affect the quiz, attribution, chat, or checkout experience.
5. Who may receive information
We do not sell, rent, or trade personal information. We share information only as needed to operate Linked-do-Books and provide what you request. The service providers (data recipients) that may receive information are:
- the Linked-do-Books team or people handling your account, for follow-up, bookkeeping, clean-up, e-commerce, or advisory work;
- Intuit QuickBooks (or another accounting system you use, such as Xero), where your books are kept and where we categorize, reconcile, and report on your transactions — Intuit privacy statement;
- AI tools we use for AI-assisted work, such as suggesting transaction categories, summarizing records, drafting notes and emails, and answering calls or chat messages. Calls to our business line may be recorded and transcribed for quality and record-keeping. These tools receive only the portion of a message or record needed for the task, and a person reviews client deliverables before they are sent;
- Stripe (payments and the billing portal, through Linkedd LLC’s own Stripe account), which processes payment and billing information. The Linked-do-Books website does not receive or store your full card number — privacy policy;
- Resend (email delivery for requested resources, receipts, sign-in links and codes, the educational notes you signed up for, and internal notifications) — privacy policy;
- Cloudflare (website hosting, the site database, private file storage for uploads, cookieless, aggregate Cloudflare Web Analytics, and the Turnstile bot check) — privacy policy;
- Mixpanel (product analytics, as our service provider) — privacy policy;
- tawk.to (our live chat widget), which receives your chat messages, your name and email address if you give them, and technical data such as your IP address and browser and device information — privacy policy; and
- an independent licensed professional, when you ask us to connect you for audit or tax-debt help. We do not perform that licensed representation ourselves.
We may also disclose information when the law requires it. Please do not send passwords, bank logins, tax IDs, Social Security numbers, or full card numbers through chat, email, or forms. These providers have their own privacy notices and retention practices.
6. How we protect client records
We use client information only to perform the services you request and to communicate about that work, and we limit access to people who need it. Safeguards in place today include: the owner area (leads, uploads, purchases) requires a password plus a one-time code sent by email, with server-side session expiry and sign-in lockout after repeated failures; uploads require a personal, expiring link; uploaded files are kept in private storage with no public link; the site is served only over HTTPS; and public forms use request limits. We ask for read-only or limited access to your systems where possible and remove our access when an engagement ends. No website or electronic transmission is risk-free. If we learn of a security incident affecting your information, we will notify you and any authorities as the law requires.
7. Retention schedule
We keep information only as long as needed for the purposes below, then delete it, securely dispose of it, or de-identify it:
- Website lead records (checklist, Health Score, contact, health-check, referral, and CFO-Lite application records): up to 24 months after your last interaction with us, unless you become a client.
- Unsubscribe and suppression records: as long as needed to honor your request.
- Documents uploaded through this site: site copies are deleted within 12 months of upload. Your working records live in your own accounting system.
- Engagement records (your agreement, written scope, reports we prepared, and work notes): 7 years after the engagement ends.
- Billing and checkout records (purchase records and the renewal-consent confirmation you give before checkout): 7 years after the last charge.
- Personal upload links: expire after 60 days unless we revoke them sooner.
- Owner sign-in records: one-time codes expire after 10 minutes and are deleted within a day; session records are deleted 30 days after they expire; sign-in event logs are deleted after 12 months.
We may keep information longer if the law requires it or to resolve a dispute. Copies held by email, chat, hosting, payment, accounting, or AI providers follow those providers’ own retention controls.
8. Access, deletion, and other requests
You may contact us to ask what personal information we hold about you or to request correction or deletion where applicable. Please include enough detail for us to identify the request, and do not include sensitive documents in the contact form unless we ask for them. We may need to verify the request and may keep information we reasonably need for an ongoing engagement, legitimate business records, fraud or abuse prevention, dispute resolution, or other recordkeeping needs. A deletion request to us may not delete information held independently by a payment, chat, email, hosting, or referral service.
If you no longer want educational or marketing messages, use the unsubscribe link in the message or tell us through the contact page. Suppression records may need to be retained so we can honor that request.
California and other U.S. state privacy rights. We do not sell personal information and we do not "share" it for cross-context behavioral advertising, as those terms are used in the California Consumer Privacy Act (as amended by the CPRA) and similar state privacy laws, and we do not use sensitive personal information to infer characteristics about you. Depending on where you live, you may have the right to know and access the personal information we hold about you, to correct it, to delete it, to receive a portable copy, and to opt out of sale, sharing, targeted advertising, or profiling. We treat a Global Privacy Control signal as a request to opt out for that browser. To make a request, contact tyreeg@linkeddllc.com or (406) 500-5242; we may need to verify your identity, and you may use an authorized agent. If we decline a request, you may appeal by replying to our decision. We will not discriminate against you for exercising these rights.
9. Children
Linked-do-Books is intended for business owners and is not directed to children. We do not knowingly collect information from children through these services.
10. Changes to this policy
We may update this policy when our website, services, or information practices change. We will post the revised policy here and update the “Last updated” date.
11. Contact Linked-do-Books about privacy
Questions, access or deletion requests, and privacy concerns can be sent to tyreeg@linkeddllc.com, by phone at (406) 500-5242, by mail to Linkedd LLC, 226 S Cruse Ave, Helena, MT 59601, or through our Contact Us form. Please describe the request without sending account numbers, passwords, or other sensitive financial information in the first message. We will review the request and respond through the contact details you provide.